![All ETDs from UAB](../../assets/md5images/c65eed5229a75290e30025c05d8e36dd.png)
Document Type
Dissertation
Date of Award
2002
Recommended Citation
Harris, Bennie Lee, "A study of service quality: Gap analysis of expectations versus performance perceptions of junior, senior, and graduate students." (2002). All ETDs from UAB. 5052.
https://digitalcommons.library.uab.edu/etd-collection/5052
COinS