The impact of time and communication on satisfaction and loyalty of hospital patients.

Authors

Dawn Bendall

Document Type

Dissertation

Date of Award

1998

ProQuest Publication Number

Document on ProQuest

ISBN

978-0-591-93642-1

Comments

PhD - ProQuest publication number 9839824

Recommended Citation

Bendall, Dawn, "The impact of time and communication on satisfaction and loyalty of hospital patients." (1998). All ETDs from UAB. 6196.
https://digitalcommons.library.uab.edu/etd-collection/6196