Document Type

Book Chapter

Publication Title

Leading Change in Academic Libraries

Abstract

The University of Alabama at Birmingham (UAB) Libraries merged into a unified entity, launching a single website in 2017. This consolidation improved usability, reduced maintenance costs, and streamlined services for nearly 20,000 students and 2,600 faculty. Usability testing showed the new site enhanced access to library resources and information.

The UAB Libraries website merger succeeded due to strong administrative support, collaboration, and external expertise, though it revealed key areas for improvement: better communication and time management. While the merger preserved individual library identities, Kotter's change framework highlighted missed opportunities in empowering staff and fostering smoother transitions.

First Page

239

Last Page

248

Publication Date

2020

ISBN

9780838947692

College or School

UAB Libraries

Creative Commons License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

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